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Questions & Answers Solar Smart Program
Q. What is included in a 'Standard Installation'?
  • solated inverter (e.g. Latronics or Fronius)15 Metres of DC cabling between panels and inverter.
  • 15 Metres of AC cabling between switchboard and inverter.
  • 15 Metres of earth cable between switchboard and panels if required.
  • 1 x 10/16 amp circuit breaker and mounting enclosure as required.2 metres of external conduit (for installation of inverter on single brick).
  • 1 m² of wall space suitable for mounting inverter.
  • Easy access to all installation areas including sufficient roof accessAll cables run and secured as required by AS 3000/2000 standards.
  • Switchboard and key switchboard components including main switch, neutral link and main earth are installed to AS 3000/2000 standards and capable of taking extra circuit conductors required for inverter connection.
  • Installation address within 40km of Perth CBD (Post code X000).
  • Roof type of install location is metal corrugated sheeting.
  • Roof pitch less than 25° Gutter height less than 2.8m.
  • Single Storey dwelling.Additional cost may apply to non standard installations, asbestos backing boards and asbestos Building fabric.
Q. Can I put power back into the grid? How is the power measured?

A. Yes you can! Most utilities will install a bi-directional meter to monitor power going into the house (importing) and the power coming out of the solar system (exporting). This way you are only billed for the ‘net’ amount of power you use.

Q. What size system will work for me?

A. This is heavily dependent on how much power you use, how large your roof is and how much money you want to spend. To work out how much power you use, check the ‘kWh usage’ on your bill.

Q. The terminology is confusing?

A. Solar power and electricity usually use 3 main terms. Kilo-Watts (kW) describes the size of a solar array is a 1000W / 1kW system). Kilo-Watt-Hours (kWh) relates to the total amount of energy that is used or produced. Peak-Sun-Hours (PSH) is the average number of hours each day of ‘full’ sunlight.

Q. Are there any Government incentives to help install a system?

A. Yes there are! Solar Homes and Communities Plan will contribute up to $8,000 to the cost of your system. Ask your local dealer about any extra rebates.

This ends June 2009.

Q. What will a system cost?

A. The cost varies depending on the size system you install.  System will cost between $2,990-$3,490 (after PVRP rebate).  See Solar Packages for more up to date pricing.

Q. What about Environmental Credits (eg REC’s)?

A. Every system will generate a certain number of REC’s (Renewable Energy Certificates).  These REC’s are sold to an electricity utility or traded on the energy market.

It is possible to buy the REC's from EcoSmart.  This however will add cost to the system.

Q. How much power will I save?

A. The power you save depends on the size system you install. Eg, system will produce approximately 5kWh of power in a day (over 1.8MWh per year).

Q. How much money will I save?

A. The financial savings depend on your electricity tariff. Eg, if you pay 16c/kWh a system will save approximately $300 every year.

Q. How do I reduce my energy usage?

A. There are many simple ways to reduce your energy usage. As part of the program EcoSmart will conduct a full energy and water assessment of your home.  Other things you can do is swap your old incandescent lamps for compact fluorescent lights. Don’t leave lights on if you leave the room. Install a solar water heater instead of an electric system. Use energy efficient appliances (eg fridge, freezer, washing machine,  etc) with at least a 4 star energy rating – check www.energyrating.gov.au if you’re on the hunt for new high efficiency appliances.

Q. Can I install the equipment myself?

A. No. The system MUST be installed by a suitably qualified person. This will usually be a BCSE accredited installer who holds an electrical contractors license.

Q. What do I need to do to maintain the system?

A. Not much – systems are virtually maintenance-free. There are no moving parts to break down and all the components are very high quality. All you need to do is keep the panels free from obstructions (eg heavy dust, salt, leaves, etc). The weather usually does it for you!

Q. My roof doesn’t face north. Can I still install a system?

A. Yes you can, though you may lose some power. Up to ~15° deviation from north will not affect the performance very much (<5% loss). At 30° deviation you will see a drop in power of ~10%. At 90° (ie East or West) you will lose approximately 30% of the power the panels are capable of producing.

Q. Can I look at the power production on my computer?

A. Yes you can. One of the optional extras that can come with a system is a data-logging kit.  This enables you to record all of the system performance information and download it to your PC where you can review historical data and graph the information.

Q. Is there a portable display that I can have in the house?

A. Yes there is. The personal display is a small, portable display screen linked to the inverter by a wireless radio link. The display allows you to view the system information anywhere in your house.

Q. How do the panels mount on the roof?

A. The panels are fixed to the roof using a specially designed and engineered solar panel mounting structure. This framing system allows great flexible in how and where the panels are mounted.

Q. What type of panels and inverters do the systems use?

A. EcoSmart use quality monocrystalline panels.  These range from 170 to 210 watts.  EcoSmart previously have installed Kyocera, Sharp, Sungrid, Suntech.  EcoSmart only provide quality panels.

The inverters we use depend on whether you have a 1kW of an upgradeable system.  An upgradeable system means a larger inverter is put on so you can add panels at a later date. 

The inverters we use are Latronics, Fronius, Orion and Sunnyboy.

These are some of the highest quality units available. They come with manufacturer’s warranties of 25 years (panels) and 5 years (inverters – optional upgrade to 10 years).

Q. Are there any structural considerations when installing a solar system?

A. No. A system can be installed at any stage of construction, or retro-fitted to an existing home without needing to alter the roof structure.

Q. Will the system work in a black-out?

A. Unfortunately no. The systems are required by electricity safety regulations to switch off when there is a black-out. This prevents the inverter from feeding power into the ‘dead’ grid while technicians are working on the lines. On the plus side, as more and more homes install systems they will stabilise the grid, helping to prevent brown-outs and black-outs caused by over-demand.

Q. Can I connect some batteries?

A. Not directly to the inverter. To use batteries in the system they must be installed in a separate circuit from the ‘mains’ circuits. You will also need a separate stand-alone inverter to change the DC battery power into 240V AC power. Battery systems are available if you wish to install one.

For any other questions, call our Technical Support hotline on 1300 326 669.